Single Point of Contact Navigator Service 

Single Point of Contact Navigator Service

01224 559 526 / 551 041

Monday to Thursday: 9am to 5pm

Friday: 9am to 4pm

gram.spocnavigators@nhs.scot

What is the Single Point of Contact Service?

The Single Point of Contact Service is a service devoted to keeping you informed from the moment of your referral. We will be the first point of call for any queries from referral until cancer is excluded or to support you throughout your cancer journey.

Your Referral

Once you have been referred to the hospital, you will receive a phone call from the Single Point of Contact Service to introduce you to the service and advise you of any appointments or investigations and answer any queries you may have.

What kind of advice or support will I be given?

We understand that during this time you can feel anxious so we hope this service will provide you with the following support:

Help with any information for tests, appointments and treatment.

Support in directing you to clinical advice and support services.

Information to help you understand what is happening.

Can someone call for me?

You, or a family member/carer will be able to contact the Single Point of Contact Service if you are unsure what is happening or if you need any information or support.