Elmbank Group Practice

Elmbank Group Practice

Foresterhill Health Centre, Westburn Road, Aberdeen, AB25 2XE

Current time is 07:48 - Sorry, we're closed

NHS

Telephone: 0345 337 0710

Fax: 01224 661599

Appointments

Non Urgent Appointments

You are at liberty to see a doctor of your choice but encouraged to see your usual doctor for continuity, particularly for chronic complaints. Please let the receptionist know if you have a preference when booking an appointment.

Urgent Appointments

These will be available for emergencies. The Practice works strictly on an appointments system. If you feel the need to be seen as an emergency and cannot wait, you should phone us first. When you phone the surgery for an urgent appointment during the morning, you will be offered an appointment with one of our medical team. This could be either a doctor or a nurse practitioner. If it is with a doctor, this may not be your preferred doctor. There is also the option of receiving advice over the phone during the morning from our advice doctor.

If you phone for an urgent appointment in the afternoon, you will receive a call back from our Nurse Practitioner. She will discuss the problem further and assess how urgent it is. If she thinks you need to be seen right away, then an appointment will be arranged.

Booking GP Appointments On-line

It is now possible for patients to book and cancel their doctor appointments, as well as request prescriptions, using the internet. To access these services please pick up a registration form at reception.

Chaperone Policy

You are entitled to a chaperone (a friend or relative or a nurse) to be with you if you are going to have an intimate examination. If you know in advance, please mention it when you make your appointment.

Translation Services

We are able to provide a telephone translation service for foreign language patients. If you require this service please inform us at the time of booking your appointment.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Failure to attend booked appointments will result in a warning letter, as well as potential removal from the practice list if you miss any further appointments.