New Appointment Options
Posted on September 10th, 2025
New Appointment Options Available
We are pleased to announce that we now offer more flexible appointment options to better meet your needs.
From 22nd September, appointments with most clinicians will offer you the choice between face-to-face or telephone consultations. Please check your appointment type when booking
Choose Your Preferred Appointment Type
We now provide patients with the choice between:
- Face-to-face appointments – Visit us in person at the practice
- Telephone appointments – Speak with your GP or Advanced Nurse Practitioner from the comfort of your home
This new service gives you greater flexibility in how you access healthcare, allowing you to select an appointment time and date and then decided yourself what type of appointment that works best for your circumstances and preferences.
How to Book Your Preferred Appointment Type
Booking by Phone
When calling our care navigation team to book an appointment, simply let them know whether you would prefer a face-to-face or telephone appointment, and they will arrange this for you.
Booking Online
When using our online patient services through the website:
- Select your preferred appointment slot
- In the appointment type field, you will see an ‘F2F/Tel’
- Please clearly state your preference: either “Face-to-face” or “Telephone”
Need Help?
If you have any questions about these new appointment options or need assistance with booking, please don’t hesitate to contact our reception team who will be happy to help.
We hope these additional options will make it easier for you to access the care you need in a way that suits you best.